Privacy Policy

Last updated: October 2025

Omnidigital.ai is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.

This policy explains what data we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

1. Who we are

Omnidigital.ai is the digital transformation and data consultancy brand of Data Value Creation Ltd, registered in England and Wales.
Company number: 12436768
Registered office: 3 Thursday Street, Swindon. Sn25 1RG
Contact: Contact Us

We act as the Data Controller for any personal data collected through this website or our associated services.

2. What information we collect

We may collect and process the following types of information:

  • Contact details: name, email address, company name, job title, phone number (if provided).

  • Subscription data: if you sign up for our newsletter or download resources, we store your name, email and consent preferences.

  • Website analytics: non-identifiable data such as IP address, browser type and pages visited (via Google Analytics, Microsoft Clarity or similar tools).

  • Client data: if you are an Omnidigital client, we may process business contact information and relevant project details as part of our professional engagement.

We do not collect sensitive personal data (e.g. health, ethnicity, political opinions) and we do not sell or rent your information to anyone.

3. How we use your information

We use your information for the following purposes:

  • To respond to enquiries and provide our consultancy services

  • To manage client relationships and deliver agreed work

  • To send insights, news and event information (if you have opted in)

  • To analyse and improve our website and marketing performance

  • To meet legal or regulatory obligations

We only process your data where we have a lawful basis — typically your consent, our legitimate business interests, or a contractual requirement.

4. Marketing communications

If you subscribe to our newsletter or other updates:

  • We will only email you with relevant content (articles, updates, case studies, events, offers).

  • You can unsubscribe at any time using the link in every email.

  • We use trusted third-party platforms such as Mailchimp or Brevo to manage subscriptions and track performance.

  • These providers process data on our behalf under strict data processing agreements.

We never share your contact details with unrelated third parties for marketing.

5. How we store and protect your data

  • All data is stored securely on encrypted UK or EU-based servers, or via reputable cloud providers (e.g. Microsoft Azure, Google, or Salesforce) with GDPR-compliant safeguards.

  • Access is restricted to authorised personnel only.

  • We apply security controls including MFA, endpoint protection, and audit logging.

  • Data is retained only as long as necessary for its original purpose, after which it is securely deleted.

6. Cookies and analytics

We use cookies and similar tracking technologies to understand how visitors use our website.
These help us improve user experience and measure performance.

You can manage or disable cookies through your browser settings.
For full details, see our [Cookie Policy]

7. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent to marketing at any time

  • Restrict or object to certain processing activities

  • Request data portability where applicable

To exercise any of these rights, contact us at hello@omnidigital.ai.
We aim to respond within 30 days.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO).

8. Data transfers

We only transfer data outside the UK or EEA where appropriate safeguards are in place — such as adequacy decisions or standard contractual clauses.
Our service providers (e.g. Mailchimp, Microsoft, Google) all comply with relevant data protection frameworks.

9. Updates to this policy

We may update this policy occasionally to reflect legal, technical or business changes.
The latest version will always be available on this page, with the date of last update clearly stated.

10. Contact

If you have any questions about this policy or how we handle your information please contact us.