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Data & AI Training

Driving Adoption & User Training

Making governance tools part of everyday work through targeted training, incentives and change management.

Code: HIT4 Track: Implement a DG Tool Length: 1 hour (other formats available) Level: Intermediate
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Overview

Making governance tools part of everyday work through targeted training, incentives and change management.

Governance tools rarely fail because of technology; they fail because people do not use them. This session focuses on the human and organisational factors that drive sustained adoption of governance tooling.

Who it is for

  • Governance and data leaders responsible for tool adoption.
  • Change and training leads designing enablement programmes.
  • Data Owners and Stewards expected to use governance tools.
  • Product owners and platform leads supporting rollout.

What you will learn

  • Why governance tool adoption fails.
  • How to design role-based training for Owners, Stewards and Practitioners.
  • How to align incentives and performance expectations.
  • How to embed tools into operational processes.
  • How to use communication and communities to sustain engagement.
  • How to measure adoption meaningfully.
  • How adoption supports Gate 8: Communication and continuous improvement.

Agenda

  • Understanding adoption barriers.
  • Defining user groups and critical behaviours.
  • Designing effective role-based training.
  • Embedding governance tools into workflows.
  • Communication, champions and communities of practice.
  • Measuring adoption beyond login metrics.
  • Examples and discussion.

Delivery and format

Measuring adoption beyond login metrics.

  • Format: Live virtual or on site.
  • Group size: Up to 25 participants recommended.
  • Optional: Follow-up training and adoption planning workshop.

Next steps

This course is commonly paired with: HIT3 · Populating the Tool, DG3 · Data Forums & Communication and HBG4 · Measuring Success & Maturity